Shipping policy

Shipping Policy

All products are made to order and fulfilled by our production partners.

Processing time
All orders are made to order. Please allow 3–5 business days for processing, followed by 5–8 business days for shipping. Processing times may be slightly longer during busy periods.

Shipping time
Shipping times vary depending on the destination and selected shipping method. Estimated delivery times are provided at checkout and are not guaranteed.

Shipping costs
Shipping costs are calculated at checkout based on your location and order details.

Tracking information
Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or delayed packages
If your package is lost or significantly delayed, please contact us and we will work with our production partner and shipping carrier to find the best solution.

Please make sure your shipping address is correct before placing your order, as we are not responsible for delays or delivery issues caused by incorrect shipping information provided by the customer.

If you have any questions regarding shipping, please contact us at support@prettygina.com.